PRIVACY POLICY

LeatherHood is committed to protecting your privacy.

This Privacy Policy was last updated on [Insert Date] and sets out how we collect, use, store, and protect your personal information and what your individual data protection and privacy rights are when you visit:

• www.leatherhood.com.bd (Primary)
• www.leatherhoodbd.com (Secondary)

By using our websites, you agree to the collection and use of information in accordance with this Privacy Policy.

WHAT IS THE LEGAL BASIS FOR PROCESSING THE DATA?

If you have made a purchase on our website (provided you did not opt out of marketing) or subscribed to our newsletter, you may receive occasional marketing communications from us.

The legal basis for processing your personal data includes:

• Performance of a contract (processing your order)
• Legitimate business interests (marketing and business improvement)
• Your consent (newsletter subscriptions)
• Compliance with legal obligations under the laws of Bangladesh

To unsubscribe from marketing communications, you may email us at any time and we will remove you from our marketing list manually.

MANAGING YOUR PERSONAL DATA

When you share your personal information with LeatherHood, you have the right to expect that information to be treated with strict confidentiality.

We are responsible for managing your personal data with care and in accordance with:

• Applicable laws of the People’s Republic of Bangladesh
• Industry best practices for data protection

Whether you provide your personal details online, by phone, via social media, by email, or in writing, we will never use them without a lawful basis.

We will only use your personal data for the purposes for which they were initially collected and as explained in this Privacy Policy.

WHAT DATA IS BEING COLLECTED?

We may collect and store the personal data you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Billing address
• Shipping address
• Order history

We may also collect limited technical information such as:

• IP address
• Browser type
• Device information
• Website usage data

We do not store or have access to your credit or debit card details. All card transactions are securely processed through authorized payment gateways using SSL encryption.

WILL THE DATA BE SHARED WITH ANY THIRD PARTIES?

LeatherHood does not sell, trade, or rent your personal information to any third party.

We may share limited information only when necessary with:

• Courier and delivery service providers
• Payment gateway providers
• IT, hosting, or website service providers
• Law enforcement or government authorities when legally required

All such third parties are required to handle your data securely and only for legitimate business purposes.

USING YOUR PERSONAL DATA FOR DIRECT MARKETING

We may use your email address and home address to send you information about our latest products, promotions, and offers.

We may also use marketing profiling techniques to determine which product offers may be relevant to you, whether by:

• Email
• Direct mail
• Social media advertising

This is done based on our legitimate business interest in promoting our products.

You may opt out at any time.

EMAIL MARKETING

We may keep you informed about our latest product launches, promotions, and exclusive offers using the email address you provide when:

• Subscribing to our newsletter
• Making a purchase online (unless you opted out)

You can unsubscribe at any time by contacting us.

DIRECT MAIL

We may use your name and postal address to send you promotional materials, catalogues, or special offers by post.

We believe this serves our legitimate business interest, as many customers prefer to review product information before placing an order.

You may request removal from direct mail communications at any time.

SOCIAL MEDIA

We may use your email address in a secure and encrypted manner to provide you with targeted advertisements through social media platforms such as Facebook and other digital advertising networks.

This is done through a secure matching process and is known as Interest-Based Advertising.

We have a legitimate business interest in promoting products that may be relevant to you.

You may opt out of such targeted advertising through your social media account settings.

WHAT RIGHTS DOES THE DATA SUBJECT HAVE?

You have the following rights regarding your personal data:

Right of Access

You may request a copy of the personal data we hold about you (Subject Access Request) by contacting us via phone or email.

Right of Rectification

If you believe that the information we hold about you is incorrect or incomplete, you may request correction.

Right of Erasure

You may request permanent deletion of your personal data from our records to prevent further communication.

Such requests will be considered in light of our legal obligations and legitimate business interests. Where legally permitted, we will comply without undue delay.

Right to Restrict Processing

If you believe we are processing your personal data in a manner you did not understand or agree to, you may request restriction of processing.

DATA SECURITY

LeatherHood implements reasonable technical and organizational security measures to protect your personal data from:

• Unauthorized access
• Misuse
• Alteration
• Loss or disclosure

However, no internet-based transmission can be guaranteed 100% secure. By using our website, you acknowledge and accept this risk.

DATA RETENTION

We retain your personal data only for as long as necessary to:

• Fulfill your orders
• Provide customer service
• Maintain accounting and legal records
• Comply with applicable laws in Bangladesh

After this period, your data may be securely deleted.

CHANGES TO THIS PRIVACY POLICY

LeatherHood reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon posting on our websites.

Continued use of the website constitutes acceptance of the updated policy.

CONTACT US / MAKE A COMPLAINT

If you have any questions regarding this Privacy Policy or wish to make a complaint, please contact us:

LeatherHood
Phone: +8801732336323 (whatsapp only)
Website: www.leatherhood.com.bd